Vendor Guidelines

1. Vendor Registration

Vendors must provide complete business details for account verification. Fake or incomplete details may lead to rejection.

2. Product Listings

Vendors must:

• Upload accurate descriptions

• Use original and high-quality images

• Mention correct prices, stock, and variations

• Avoid misleading or false claims

Illegal or restricted items are strictly prohibited.

3. Order Management

• Vendors must process orders on time

• Update order status regularly

• Provide tracking information promptly

• Ship items securely and professionally

4. Customer Support

Vendors must reply to customer messages within 24–48 hours and resolve disputes professionally.

5. Returns & Refunds

Vendors must clearly define their return policy and must follow it consistently.

6. Payments & Commissions

Aweessomee.com will deduct marketplace commissions as per category and release vendor payments after the order is marked as completed.

7. Store Appearance

Vendors should maintain a professional store page with:

• Store banner

• Logo

• Business details

• Store policies

8. Policy Violations

Aweessomee.com may suspend or terminate vendor accounts that engage in:

• Selling fake or prohibited products

• Fraudulent activities

• Poor customer service

• Excessive order cancellations